Edit your profile

Use the My Profile page to change to your registered name, email address, and password. To access the page, click the My Profile link in the bottom left corner of the Admin landing page. There is also an orange button with your initials in the upper right corner of any Smartvid.io screen - click it to expand links to your Profile and Settings pages, the Help Center, and to sign out:


Changing your name

  • Type into the Name fields to edit your registered first and last name.
  • Remember to click the Update Profile button when finished to save your changes.

Changing your email address

Depending on your user role within your primary organization, you may be able to edit your Email Address field. If this area is grayed out, contact your organization’s administrator to request an email change.


Changing your password

To change your password:

  • Type your old password in the Old Password field.
  • Enter your new password twice in the New Password fields.
  • Remember to click the Update Profile button to save your changes.

Forgot/reset password 

If you’ve forgotten your password, click the Forgot Password button and enter your registered email to receive a password reset link. Note: doing this will log you out of your Smartvid.io session and erase your old password. You will need to reset your password using the emailed link before you can log back in.

Still need help? Contact Us Contact Us