How long should it take for files to upload?

Your upload speed will depend on how many files you're uploading at once, how big the files are, how strong your cell data and/or wifi connection is, and what you've chosen for your  upload settings.  

If you're not uploading a large volume of files, a picture file should take no more than 30 seconds to upload, and videos should take no more than a few minutes. 

If you're having upload problems, try changing your settings to switch to wifi upload. If that still doesn't work, please contact support! Call + 1 (844) 382-7300 Monday - Friday, 8AM to 5PM US EST/EDT (except for US Federal Public Holidays).

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