What do I get in a free trial?

Signing up for a free trial gives you complete access to the full set of features, including unlimited projects & users, file uploads, and tags.  A trial also comes with advanced safety tags turned on for up to 500 images. You can keep track of how close you are to the limit with this counter at the bottom of the Files view of your projects:

What happens if I hit the advanced tag limit?

Once you upload 500 images, safety tags will automatically turn off. You'll still be able to see/use basic image tags on additional pictures you upload until your trial expires.

If you'd like to increase the advanced tag limit on your trial, please contact us -  we'd love to chat! Email support@smartvid.io or call (844) 382-7300, M-F 9AM - 5PM EST.

What happens when my trial expires?

Someone from our team will reach out to you a few days before your trial ends to ask about your experience and talk about some options you some options for getting more out of of Smartvid.io. 

If you'd like to get in touch sooner or extend your trial, just ask! Email support@smartvid.io or call (844) 382-7300, M-F 9AM - 5PM EST.

I just began my free trial; where do I start?

We recommend reading through these two intro tutorials:

Next, explore your sample project to test out some sample data and learn about common use cases before you start bringing in your own files!

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